If your account includes YouTube content, then it is also safe. So, what must you do to guarantee that your precious memories are saved from this purge? First, if your Google account is linked to an educational establishment or is a business one, it is outside of the scope of the inactive account policy and your content and data are safe. MORE FROM FORBES Gmail Hackers Leave Vital Clues Behind-Check These 3 Things Now By Davey Winder How To Prevent Google From Deleting Your Gmail And Photos Content They said this “means that your local, cached, un-uploaded files are now hidden away in a backup folder.” Although the user posted a workaround that they used to recover missing data for their partner, I would stick to the advice not to touch anything until Google support has come back with an official statement. “We’re investigating reports of an issue impacting a limited subset of Drive for desktop users,” Saitej said, “and will follow up with more updates.” The same user advised against disconnecting the affected account within Google Drive for desktop or deleting the app data folder.Īnother user posted to the support forum that the issue appeared to be with desktop Google Drive client not uploading data to the cloud at all and then the local profile being reset for an as-yet unknown reason. However, a user called Saitej, who was flagged as a Google employee and member of the Google Drive team, has posted a response in the support forum thread. I have contacted Google for an update on what is happening, but a statement was not available at the time of publication. This user works primarily from G drive and it seems like Google was not uploading their files to the cloud but there is no way for us as IT admins to know this.” data from May until today disappeared, and the folder structure went back to status in May.” Another reported, “We are having the exact same issues, we have a managing director that came to me and after looking it seems like end of April early May was the last time any file was modified. “My Google Drive files suddenly disappeared,” one user said, “The Drive literally went back to condition in May 2023. Taking to the official support forum for Google Drive, users have said that their desktop Drive folder was missing six months of files and showing a structure from May. Google Drive users have been reporting how their data has disappeared, as their accounts appear to have been reset to a status from May 2023. MORE FROM FORBES Hackers Target Gmail-Secure Your Account Now With These 3 Steps By Davey Winderġ1/28 update: While data from inactive Google accounts, including Google Photos and Gmail content, is likely to be deleted from December 1, other Google-held data appears to have already gone missing in action, according to some users. I suspect that there are additional reasons behind the change to the inactive account policy, not least the cost of storing all that apparently unwanted data. A compromised Google account is akin to the keys of the online kingdom for a threat actor, although the value of an abandoned account could be argued to be much less than an active one. I would advise you complete the Google Account Security Checkup when you sign into an inactive account so as to ensure it is properly protected. Google itself says that it has internal data that suggests these inactive accounts are, in fact, “10x less likely than active accounts” to be using 2FA. As Ruth Kricheli, a vice president of product management at Google, said in a May 2023 update, "If an account hasn't been used for an extended period of time, it is more likely to be compromised.” This might sound like something of a stretch, but it does make sense, as older accounts are less likely to have things such as two-factor authentication running. The official reason is that of improving security. Contributor Why Is Google Deleting Gmail And Photos Content?
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